Frequently Asked Questions

Accredited Exercise Physiologists (AEP) are university-qualified health professionals and are experts in the prescription of exercise for treating and managing health conditions. AEPs support people who are experiencing chronic and complex medical conditions, injuries, and disabilities to find the best exercises for their condition, ability, and health goals.

The Initial Consultation can be carried out in person in the comfort of your own home or via telehealth (i.e. videoconferencing or over the phone). During the Initial Consultation, we will discuss the history of your condition, undergo functional assessments, discuss your needs and goals for the program, as well as how the program will run in terms of the number of visits, the frequency of visits and where the exercise sessions will be held.

We will discuss the location of your exercise sessions during the Initial Consultation where we will identify an environment that you would like to exercise in, whether that be your home, local park, pool or gym. As self-management is the overarching goal of the program, it is important to consider a location that you can continue exercising in once you are finished the program and no longer seeing your Exercise Physiologist.

If you are accessing our services through Medicare or DVA, you will need a referral form from your GP. Whereas, if you are accessing our services through NDIS, Private Health Insurance or Self-Funding, you will not require a referral. For more information, please see our Rebates page.

Yes, you can use NDIS, Medicare, DVA or Private Health Insurance to cover all or part of the session costs. Please see our Rebates page for more detailed information.

Exercise physiology sessions are between 30-60 minutes in duration. Please see our Rebates page for more specific information on each service type or contact us for more information.